We thought we had a good grasp of January, a paradoxical month, since it is all about letting off steam (with clearance sales of all kinds and what is left of the white sale period of yesterday’s world) and restricting ourselves at the same time, as part of our good resolutions.
When it comes to resolutions, we have all heard of Dry January (launched in 2013), the more recent Veganuary (as its name suggests) and, even rarer, Januhairy (pun intended), which involves not waxing for a month as a challenge to the injunctions imposed on women. Who knows if, tomorrow, we won’t be entitled to a salutary Deconnectuary, or even an invigorating Runuary, just to get rid of the toxins of the festive season? The good thing about the ‘-uary’ ending is that you can turn any new year’s intention (January, February only) into a social phenomenon.
In addition to sales, we are now seeing a new kind of ‘rush’ – the ultimate proof, if proof were needed, that the consumption demon never sleeps. It is called Returnuary, and describes the wave of consumers once again rushing to the shops, but this time not to find a bargain, but to return items that do not fit or that they no longer like.
Some will see this as a side-effect of the excesses of Black Friday, a reminder that a poison is always capable of generating its antidote. Without excess purchases, no returns. Others will see it as a sign of the emergence of new behaviours. Buying the same item in several sizes, for example, to be sure of taking advantage of the current promotion. Or, more questionably, being tempted to use the product or item of clothing you’ve bought for a short time with great care, leaving the labels on… in order to return it, unnoticed.
After the quest for dupes (resembling), the purchase of Chinese dupes (imitating) and even ‘homemade’ counterfeits, the Gen Z consumers see themselves as clever little creatures, capable of evaluating all the opportunities offered by the market as well as hacking into a system that they feel has taken (too) much advantage of them.
In the United States, shop returns increase every year, peaking in February. In France, the phenomenon is still in its early stage…