Humanists have long dreamt of a universal language enabling everyone on the planet to understand one another. Some see the long-awaited Esperanto in ‘Globish’, which is already well (too well?) established in our daily lives – a stripped-down, simplified form of English, stripped of its nuances, in favour of immediate understanding capable of evoking a sense of belonging to a worldwide modernity. Others might also wonder whether the true universal language is, ultimately, found as much on our plates as in our conversations. Or, more specifically, in our takeaway mugs, given the current proliferation of coffee shops in all the world’s major cities.
Coffee shops are not like other shops. They are as small as their selection is limited; you only socialise with those you know there, and you don’t expect to discover anything new. On the contrary, they are comforting spaces that offer a sense of familiarity in an unfamiliar environment.
Coffee shops are not simply places but territories with their own codes (a bench on the pavement, low stools, no high tables), their own aesthetic (polished concrete, aluminium, wood, marble, mirrors) and their own language. A specific vocabulary that only those who frequent them truly understand.
Whether they’re Korean, New Yorkers, Japanese or German, all coffee shop regulars are well versed in flat whites, avocado toast and banana bread, and each of them knows the different varieties of plant-based milks inside out, just as well as the various types of latte.
Luxury brands face a similar situation, with their collections launched simultaneously across the globe, viewed with envy by people all over the world, and their flagship stores promising experiences that are detached from any local reality. Here, the products serve as a universal language.
We could also mention those vintage clothes shops, which are never far from coffee shops, where logos act as bait and the easily accessible racks encourage ‘effortless’ purchases without any obligation to haggle. Transactions without any personal interaction.
Following on from the brands that have successfully developed their own language, understood only by their users (Apple, Tesla, Thermomix, Ikea), we now see those that are adopting a universal language aimed at people who want to feel at home wherever they are. A brand’s strength lies not only in its territory but also in its language.