We knew that shopping centres and large retail chains were popular meeting places for certain young folks who like to hang out there in groups. During this sweltering summer, we discovered that they could also become climate shelters for anyone living in homes with poor thermal insulation. Now TikTok is revealing the emergence of a new form of tourism: ‘grocery store tourism’, which involves making the most of a trip to another country by popping into its supermarkets to have your photo taken or be filmed in front of the shelves.
Some will see this as a sign that people are seeking authenticity and truth in the face of coffee shops that are so Instagram-worthy they’ve become indistinguishable from one another, flagship stores that have been copied to excess, and hidden gems that everyone knows about.
A stroll through a Korean mini-market or an Italian grocery shop can thus be seen as an experience in its own right, one that tells us as much about the imaginations and lifestyles of a country’s inhabitants as its history or geography. Others will point out that at a time when cultural attractions are becoming increasingly complex (bookings, queues, etc.) and expensive (rising ticket prices), hypermarkets and major retail chains can be seen as viable alternatives that are free, accessible and immersive.
Given that people have long been saying (and, at times, lamenting) that consumption has become a cultural phenomenon, it is hardly surprising that we now visit supermarkets as if they were museums.
This opens up new sales opportunities for retailers, such as showcasing their local producers (their history, their expertise, their sources of inspiration), paying close attention to the design of their products’ packaging to make them ‘Instagrammable’, or offering rare or new products to attract customers seeking exclusivity and content to share. Each product can attain the enviable status of a cultural artefact.
Whilst retail has always been built on choice and accessibility, it is now undergoing a transformation driven by the pairing of discovery and sharing: discovery as the driving force behind sharing for all those seeking to enhance their image on social media. This will enable retailers who know how to capitalise on this trend to set themselves apart and steer clear of the price war that will always drag them down… Consumer tourism has a bright future ahead of it.