Not long ago, in the heart of the Haut-Marais (where else?), the beauty brand Make Up For Ever teamed up with the mini chain of Instagrammable coffee shops Café Nuances to offer a unique event over a long weekend at its fifth location in the capital. In this neighbourhood, as in all those that attract overtourism, coffee shops are so numerous that they have outnumbered the traditional bars that have contributed to the capital’s image. A side effect of globalisation.
Never far from each other, sometimes directly opposite one another, coffee shops engage in fierce competition using similar tactics, which is not that common. Not all of them will emerge unscathed. To meet the need to attract attention, entertainment takes on a strategic role. The aim here is to convey the idea that coffee shops are not simply places to consume but opportunities to meet and interact. This is an added emotional value that goes beyond their aesthetics.
The event organised by Make Up For Ever at Café Nuances is, from this point of view, entirely relevant. It is an experience that is both indulgent and visual, providing the brand with an opportunity to showcase the caffeine-inspired shades of its iconic products, such as the Artist Colour Pencil lip liner, through exclusive ‘signature drinks’ with evocative names: Anywhere Caffeine, Wherever Walnut and Limitless Brown. Naming should never be overlooked in a social media campaign. Finally, the icing on the latte was that throughout the weekend, the first 50 visitors of the day were given a full-size Super Boost Lip Gloss. Hard to resist.
Feminine, young, connected, narcissistic… and enthusiastic, coffee shop customers are a dream for all brands. Provided they satisfy their appetite for exclusivity and uniqueness. Limited-time promotions to encourage people to visit, rewards for the most motivated to create competition, and stories specific to each point of sale to give value to each location: coffee shops are reinventing retail networks.
Yesterday it was based on repeating codes to establish a universe, tomorrow it could be defined by difference to promote the local environment. ‘One shop, one story’ rather than ‘One story, many shops’.